Please read all instructions and complete the steps listed before filling out the support ticket form.

Due to internet security issues, it is recommended that we all stop using Internet Explorer as a browser option, so if you haven't made this switch yet, we encourage everyone to start using Microsoft Edge, Google Chrome, Mozilla Firefox, or Safari.

Most features in ETO are now browser neutral including the Participant Match feature which was previously only functional when using Internet Explorer. Please make sure your pop-up blocker is disabled for the internet browser you have chosen.